Saturday to Friday: 8 AM to 8 PM
For any update on the delivery instructions, customers can be in touch with us through the provided contact information
Please check with your concierge that they are able to accept perishable items before recommending this at your place.
Myplantshop.me is not responsible for orders that are lost after they once delivered to your place. It is our procedure to obtain photographic evidence and the neighbour’s signature for any orders left as requested by the client.
It is the client’s sole responsibility to book our drivers ahead of time, if it is requested to deliver your order via loading bay. To avoid missed delivery, client must respond to the 3-hour ETA notification and we will provide the driver’s contact information.
It is our commitment to send you high-quality plants and other related products. We thoroughly inspect each product very carefully before it leaves us to our facility to ensure that it is in perfect condition. We carefully wrap everything and protect it so that it is not get damaged during transit.
However, if you do have a problem with our delivered product, here is what to do:
Refunds in case of cancellations will be processed within 45 working days
We`ll never share your email address with a third-party.
Please enter your name
Please enter a valid email
Please enter a valid mobile Number